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Logical Logistics - Essential Tools for the Professional Driver

Duration

1 Day

Who should attend?

Drivers who want to be equipped with tools and techniques to work effectively and raise their own professional standards when dealing with sites and customers.

Aims

This course will provide individuals with a basic awareness of safety, an understanding of presenting a positive image, tips to manage conflict, the skills to confidently deal and communicate effectively and how to create positive working relationships.

Content

The course includes:

  • The Role of the Haulier
  • The Importance of Hauliers/Drivers and Customers within the Sector
  • Understanding your Customers
  • Communicating Effectively
  • Developing Relationships
  • Managing Conflict

The day is packed full of interactive activities that are combined with a number of blended learning techniques. This leads to an extremely thought provoking and highly stimulating day.

The course also tackles a number of core communication skills which will help an individual become more confident and effective in the workplace:

  • Short lectures
  • Demonstrations
  • Group discussions
  • Interactive exercises

If you have attended the Site Safety Awareness for Road Hauliers Course and hold a MPQC Drivers Skill Card:

You will receive an updated MPQC Drivers Skills Card, listing the course and dates completed

If you have NOT attended the Site Safety Awareness for Road Hauliers Course and do NOT hold a MPQC Drivers Skill Card, then successful completion of the course leads to:

A MPQC Certificate of Achievement

Number of delegates

minimum 6, maximum of 20

Duration and Delivery Options

1 day course (7 hours CPD)

Contact Details

0115 983 5755 | info@mpskills.co.uk

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